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Microcomputer Specialist – College of Law

Title

Microcomputer Specialist

Office or College

College of Law

Category

Technical/Paraprofessional

Position Summary

The Microcomputer Specialist will report to the Director of Computing Resources and is the primary technical contact for College of Law, MLIC and Boesche Legal Clinic students, faculty and staff. Specific responsibilities include: effectively communicating and assisting students, staff and faculty with a variety of computer problems, and other duties as assigned. This position requires occasional climbing and lifting and moving of computer equipment.

Characteristic Duties

  • Reviews, updates, and assists in resolving tickets in the call tracking system
  • Contacts patrons by phone, email and in-person visits
  • Troubleshoots computer hardware and software problems
  • Handles setups, installs, and configures computer hardware and software
  • Troubleshoots classroom/audio visual issues or problems on a daily and weekly basis
  • Responds immediately to classroom issues raised by the faculty
  • Performs other duties as required by the department and the College of Law

Minimum Qualifications

Two years of experience in troubleshooting hardware and software problems on PC systems; using and troubleshooting common office applications including Microsoft Office; managing current Windows operating systems in a networked environment; the ability to work as a team member to assume varying responsibilities and requirements associated with maintaining computer equipment in a dynamic university environment; and excellent organizational, communication, and interpersonal skills. This individual must demonstrate effectiveness in working with a variety of administrative levels and diverse groups of people, and must be willing to obtain training as needed.

Preferred Qualifications

Associate’s degree in Computer Science or specialized vocational and technical training. Technical experience in an academic environment, including Apple/Mac systems; knowledge of classroom technology, including Crestron control system programming and other audio/video technologies, preferred.

Hours

Generally 7:30 a.m. to 4:30p.m., Monday through Friday, to be arranged so that optimal departmental coverage is provided. Workdays and hours may vary, with occasional evening and weekend work as assigned

Application Information

The University of Tulsa seeks to recruit and retain talented students, faculty and staff from diverse backgrounds. The University of Tulsa is an affirmative action/equal opportunity employer and encourages qualified candidates across all group demographics to apply. The University does not discriminate on the basis of personal status or group characteristic including, but not limited to race, color, religion, national or ethnic origin, age, sex, disability, veteran status, sexual orientation, gender identity or expression, genetic information, ancestry, or marital status.

Please submit a cover letter, résumé, and contact information for three references to: The University of Tulsa, Office of Human Resources, 800 S. Tucker Drive, Tulsa, OK 74104 or email to tujobs@utulsa.edu or fax to (918) 631-3543. The review of applications will commence immediately and will continue until the position is filled.

Posted

01/24/2018

Status

Open

 

The University of Tulsa is an Equal Opportunity Employer Disabled/ Veteran.