Activating Adobe Creative Cloud Software
Adobe Creative Cloud software licensed by The University of Tulsa is now activated by a named license. Full-time TU Faculty & Staff can use their TU NET ID and password to activate Adobe software on Windows and Mac computers. This license can be installed on up to 2 computers at a time.
Licenses for individuals outside of full-time faculty and staff will be considered based on business need and employment status as the contract allows.
If you have an exisitng Adobe license you may see a message informing you that your Adobe software license is expired. The following information should help you activate or reactivate your Adobe software. If you are still unable to use your Adobe software after reading this help page, please contact IT Support by emailing email@example.com.
Signing In to the Adobe Creative Cloud
You may see a window similar to the one shown below after starting an Adobe application. If so, please click the Sign In button and use your TU NET ID and password to activate the software.
You may also activate your Adobe software by signing in through the Help menu in your existing Adobe software. At the sign in window prompt, use your TU NET ID and password.
Another option for activation is to go to Adobe’s main website at https://adobe.com and sign in through the enterprise option, using your TU NET ID and password. Depending on which sign in options you choose you may see slightly different sign in screens.
Whatever point of entry you use to sign in to the Adobe website, look for the enterprise option. For example, you may log in to https://adobe.com and see one of the following screens below. In each case, you will need to choose the Sign in with an Enterprise ID, or Enterprise ID option. Note that it is normal to see a similar screen to one of the screens shown below for only a moment or two after typing your TU email address, before it changes to a different login screen.
When prompted you should use your TU NET ID and password to complete the authentication process.
Once your Adobe software is activated it should remain activated on that computer indefinitely, though you may need to occasionally log in with your TU NET ID and password to reactivate it.
Please note the following, with respect to installing Adobe software yourself:
- Due to the installation size and hardware requirements for most Adobe software, TU IT recommends only installing the Adobe software you need.
- You may need to uninstall currently installed Adobe software in order to run the newer versions of the software.
- If you have questions about particular Adobe software or its installation, please submit a support ticket by emailing firstname.lastname@example.org.