Student Health Insurance Frequently Asked Questions - The University of Tulsa

Student Health Insurance Frequently Asked Questions

  • Website for ID cards, provider lookup, policy information: My School | Aetna Student Health
  • Online students are not eligible for the student medical insurance.
  • All Graduate students awarded a university assistantship, all Intercollegiate Athletes, all nursing students, and all International students taking one (1) or more credit hours are automatically enrolled in this insurance plan at registration unless proof of comparable coverage is furnished. All domestic undergraduate students, part-time students, and all Thesis and Dissertation students are eligible to enroll in this insurance plan on a voluntary basis.
  • Dependents are not eligible for coverage. They must go to www.healthcare.gov.
  • The online waiver/enrollment portal will be available 7-1-2022 for 2022-2023 school year.
  • It may take up to five business days for credit to show on student account after waiving online.
  • Students have until 9-15-2022 to waive their coverage for 2022-2023 school year.
  • Coverage waived in the fall will be carried over to the spring.
  • If student fails to waive coverage in the fall, student can waive in spring.
  • Student can come onto plan outside of enrollment period if lost primary coverage. Premium will be prorated. A life event form and loss of coverage notification will be required.
  • Insurance cards will not be mailed. They can be printed online or downloaded. A permanent card will be provided upon request.
  • All international students are required to have coverage regardless of full-time/part-time status.
  • Student can have another insurance with this plan.
  • This plan is usually primary.
  • Students seen at Alexander Health Center will have no cost for services. They may be billed for lab charges. If they are unable to utilize AHC, they must see in network provider to receive maximum benefits.
  • Dental and vision are not included in this coverage unless student is under 19 years old.
  • Teledoc feature allows 24/7 video conference with a physician for minor illness such as allergies, ear infection, etc. at no cost to the student. Medication can be prescribed as well.

Feel free to call 1-800-362-5902 or email your questions to TUstudenthealth@bancfirst.insurance.