COVID-19 Student Resources

During this time, we want to keep you informed so you can make important decisions surrounding your health and safety. Below is information about distance learning, news, financial support and frequently asked questions. If you have health concerns, there are various campus and external resources available.

Resources to help you succeed

COVID-19 Academic FAQs for Students

McFarlin Library has tables and spaces for students to use for studying and taking classes.

McFarlin Library will be open for students to use study spaces, computers and other library resources.

For questions and/or concerns about your course schedule, please contact your academic advisor.

Yes, if all of the courses that you need this semester are designated as online courses, you will not need to come to campus.

Many in-person courses are designated as such because they require in-person elements that cannot be substituted. If you get ill and are attending in-person classes, please fill out the Online Access Request form and Student Success will work with you and your faculty to determine if there is a way to meet course expectations online.

Use the Schedule of Courses to determine the delivery methods for each of your classes. Fall courses offered fully online are listed here. For courses that are hybrid/hyflex, use this spreadsheet for more information about the in-person expectations faculty have for students enrolled.

Yes, if you receive alternative testing accommodations, please contact your instructors to see if you need to submit exam requests or if they are able to provide accommodations with only the receipt of the Notice of Required Accommodations Letter. If the instructor requests that you submit exam requests in addition to the letter, contact Student Access at studentaccess@utulsa.edu for further instruction.

Plan to schedule an appointment with the testing coordinator to assist in scheduling your exams through the Schedule an Appointment option on the Student Access website.

With precautions like masks and social distancing when possible, we are planning to have clinicals in the hospital and other areas this fall as these are courses that can not be taken virtually.

TU will be fully prepared at any point during the academic year to move to a virtual learning environment should the health and safety of our community demand it. Course delivery options will include in-person, online, hybrid and hyflex.

In-person courses are those where a majority of the course must be conducted with students physically on-site in their learning space and virtual or remote instruction is not possible, such as clinicals.

Online courses are those where a majority of the course is done remotely through Harvey or other electronic means of communication. 

Many courses will be offered using hyflex and hybrid delivery methods to satisfy limited capacity in classrooms due to distancing. Alternative versions of hyflex and hybrid delivery include the following:

Hyflex model with synchronous live-streaming options for students not in the classroom. Students may be assigned a specific day to attend class to keep the group below the reduced capacity for the classroom. These students will attend in person and participate with the instructor. Students not in the classroom should log in and participate in the class through Blackboard Collaborate, Zoom or another synchronous tool.

Hyflex model with a recording of each class session that will be made available to all students via Harvey after the class period (asynchronous). Students may be assigned a specific day to attend class to keep the group below the reduced capacity for the classroom. These students will attend in person and participate with the instructor. Students not in the classroom should watch the recording of the class period after the instructor uploads the session to Harvey.

Hybrid model with instruction offered in-person being supplemented with additional online materials. Students complete both the online assignments and attend class on assigned days to receive the full benefit of the course. Live-streaming and/or recording of each class session is not planned.

Students will know before classes begin whether a hyflex/hybrid course can be successfully completed without any in-person attendance for the entire semester.

Asynchronous learning refers to learning events or courses without a specific schedule. Instructors provide materials, lectures, tests and assignments that can be accessed at any time. Students may be given a timeframe – often a one week window – during which they need to connect with the class and/or instructor at least once or twice.

Synchronous learning refers to learning events or courses in which a group of students are engaging in learning at the same time. If a course is being taught synchronously, students may be expected to log in and possibly participate in lectures and other activities according to a specific schedule.

Academic accommodations will still be provided, both virtually and in-person, depending on student choice and spacing availability. However, students will be strongly encouraged to use their accommodations virtually. Students using in-person accommodations will be required to wear masks and be spaced out by more than 6 feet. Contact Student Access at studentaccess@utulsa.edu if you have any questions or concerns about your accommodations.

You should contact Student Access to discuss any possible accommodations right away. If you cannot wear a mask because of a disability, you will need to take the option to participate in classes virtually and participate in meetings or other functions by phone or online. If you have a need to meet in person with someone, contact Student Access at studentaccess@utulsa.edu to discuss options.

When deciding where to begin your college career, it is important to remember the goal of your overall college experience. Your decision is about the next four years of your life. Starting your classes at TU will not only prepare you to graduate from TU, but it will help you develop relationships with professors, meet friends through residence halls and classes and join organizations in which you could become a leader as early as your first semester. These opportunities will allow you the chance to thrive at TU for four years and adjust to campus life. The COVID-19 adjustments to campus life are temporary, but your decision where you start college is the foundation of your professional and personal life after graduation. 

Our students’ safety and success have always been at the forefront of all our decisions and it is important to remember that the COVID-19 adjustments to campus life are temporary and being implemented on college campuses across the nation. Although the campus experience will look different this fall, many elements will remain the same. All incoming students will be matched with a Student Success Coach who will help them transition from high school to college. Through monthly meetings, coaches will celebrate students’ highs and help navigate obstacles by developing skills and providing resources. TU professors will continue to make themselves available to answer questions, discuss career options and mentor students through research. As always, TU’s class size will remain small for increased individual attention. TU also has the advantage of forging connections and relationships between students, faculty and staff because of our small size and dedicated community.

The Center for Global Engagement made the very difficult decision to cancel all TU study abroad programs for the remainder of 2020, which includes the summer JumpstartTU program.

Each student will be provided a Student Success Coach and first-year students will also have a Peer Mentor. It is important for students to stay in contact with their coach. In addition to your success coach, you will have access to a career coach, academic advisor, tutors and other support staff on campus. TU provides a supportive and motivating environment to assist students to maintain focus and commitment to their studies. If you find yourself having difficulty in your courses, be sure to stay in contact with your faculty members. Faculty members provide office hours each week. Office hour sessions will be offered in-person and virtually.

Visit the student resources page for tips on managing your time and keeping up with coursework during distance learning. You can also request a meeting with a student success coach by emailing successcoaches@utulsa.edu. Student success coaches can help you set goals and stay on track as you adjust to virtual interactions with your professors and peers.

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COVID-19 Health FAQs for Students

Yes. There are several mail order testing options available on the market. They charge an out-of-pocket expense but reimbursements can then be submitted to insurance. If going through the reimbursement process is feasible for you, then this testing method may be a good option to consider.

The Everlywell test recommends testing for anyone “living or working in a place where people reside, meet or gather in close proximity (office buildings, schools, healthcare facilities, etc.).”  Anyone returning to campus for the fall semester fits into that category.

Everlywell will mail the test directly to you so you can take it and mail it back in a pre-paid envelope. Results take roughly 48 hours and Everlywell will provide a certificate that can be uploaded to the secure TU Patient Portal on the Alexander Health Center website to attest completion.

Quarantine is required when you may have been in contact with a person who tested positive but you have no symptoms, or you have traveled to an area where a quarantine is required upon your return. If you are asked to quarantine, you will do so in your regularly assigned housing.

Isolation means you have a confirmed positive test result or you are exhibiting symptoms and are awaiting your test results. If you are in a residence hall and in isolation, you will be moved to a designated space with a private bathroom. If you live in an apartment and are in isolation, you will remain in your apartment because you already have access to a private bathroom and can therefore safely isolate.

If you have a TU meal plan, we will deliver your meals directly to you in partnership with our food service vendor, Sodexo. If you are not on a meal plan, you will have the option to purchase a limited meal plan for the duration of your quarantine and take advantage of the meal delivery service, or you may order your meals from a local delivery meal service or from a restaurant that delivers. TU will provide you a list of local meal delivery services and area restaurants.

If you receive a positive test result while on campus, you will need to isolate until medically cleared to resume campus activities. If you live in an apartment, you will stay in your apartment and complete your isolation period from there. If you live in a residence hall with a shared bathroom, we will relocate you to dedicated housing for the duration of your isolation period. Alexander Health Center will monitor your health throughout this process. Meals will be delivered to you and you will continue to take your classes virtually from your isolation living space. As soon as you are cleared to leave isolation, you can move back to your residence hall and resume in-person activities. If you do not live on campus, you will isolate at your off-campus home and the Alexander Health Center will continue to provide health monitoring services for you as well.

Questions regarding policies or for additional information concerning COVID-19 should be emailed to TU’s COVID-19 Risk Assessment Team at covid19@utulsa.edu.

TU is working with the health department and a medical advisory committee to determine a testing strategy during the semester. We will likely conduct a random sampling of students living in the residence halls on an ongoing basis in addition to required daily symptom monitoring/temperature checks. All students will be provided thermometers upon arrival as well as masks/face coverings, which will be required in campus buildings and outside when physical distancing is not feasible.

International students do not need to undergo pre-arrival testing because they will complete a 14-day quarantine and undergo testing upon arrival. However, students traveling to the United States from certain countries may be required by relevant governmental authorities to show proof of a negative test as a condition of traveling to the United States. International students should contact globalengagement@utulsa.edu for additional information.

Negative test results and medical releases should be uploaded to the secure TU Patient Portal on the Alexander Health Center website.

Yes, all students who live on campus or attend in-person classes or engage in on-campus research need to be tested.

Please contact covid19@utulsa.edu for assistance with a referral in your area.

Your personal insurance should cover a COVID-19 test without charge. If you do not have insurance, the test can be covered by the Cares Act and billed through your driver’s license number or social security number.

Due to testing supply shortages in our reference lab, the center’s ability to test is limited. Instead, we recommend visiting www.doineedacovid19test.com to identify a location near you with availability.

The test should be the PCR nasal or saliva test.

Students can be tested for COVID-19 anytime between now and returning to campus. We recommend allowing at least ten business days to receive your results, but it may take longer to receive results in certain areas.

If you were previously tested on or after July 7, you do not need to be tested again. If you were tested before July 7, you will need to be tested again and upload proof of a negative test result to the secure TU Patient Portal on the Alexander Health Center website.

The purpose of pre-arrival COVID-19 testing is to identify those individuals who may be asymptomatic but test positive. Students who test positive can then isolate at home and not travel to TU until medically cleared for the health and safety of the campus community.

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COVID-19 Campus Operations FAQs for Students

The goal of all TU’s policies and procedures concerning COVID-19 is to keep our community healthy. We can keep campus safe with everyone’s cooperation and participation. Any student not adhering to the Student Code of Conduct will be reported to the Dean of Students’ office.

All student organizations are encouraged to continue with basic operations. A Microsoft Team has been created for each organization to have a virtual location to meet, store files and access resources. Student organizations will still be able to apply for Organizational Strategic Plan funding through the Senate for virtual and in-person programs and events, along with efforts to educate the student body on various topics.

Panhellenic Council sororities and Interfraternity Council fraternities will host a completely virtual recruitment. The chapters will be using Zoom to emulate traditional rounds where potential new members will spend time with each chapter learning about their values, programs and sisterhood/brotherhood.

All offices within the Student Success Center are open virtually. Students are encouraged to schedule appointments with coaches, tutors and other staff virtually. Limited staff will be available to assist students in-person at Hardesty Hall.

We hope to open Collins Fitness Center, although at a limited capacity and likely with reduced hours. We will share details as soon as they are determined. Beyond the fitness center, we are working to develop creative solutions for campus recreation to support students’ and employees’ well-being throughout the semester. Those plans will be communicated as soon as they are finalized and updates will be given throughout the semester.

Federal Work Study (FWS) is an aid program funded with federal dollars and designed to offer part-time employment to students. The opportunity for students to utilize the work-study program will continue through either working remotely or working with employees who will be authorized for return to campus.

Students who commute will be able to stay in various places around campus including McFarlin Library, the Commuter Lounge, outdoor spaces and the Student Union between classes.

New Student Orientation is a unique experience aimed to help new students, and their families, get off to the best start possible. Orientation will take place Aug. 18-22 and includes timeless traditions, tons of critical information as well as innovative programming aimed to prepare students for the first day of classes and potential challenges in the first year of college. This year will be slightly different as orientation will be conducted in small groups of 10 to 12 students who have enrolled in the same first-year experience class. Each small group will be led by an extensively trained TU Student Peer Mentor and an assigned professional Student Success Coach. The Peer Mentor and Success Coach will work with students the entire first year helping them make academic and social connections on campus. Social distancing policies will dictate how many students they will be able to meet in person. There will also be events hosted by Housing if they are living on campus and the Student Association, TU’s student government, will be conducting activities to connect students virtually or in-person with others outside of their orientation group.

We have found that shared experience and focusing on community engagement are the most effective ways to build a sense of community that lasts. Helping students find their fit at TU and where they can contribute are what guide our programs. We will still be able to do that in a meaningful way even though orientation will look different this year. The key piece of orientation has always been the small groups and our Peer Mentors who lead them. They will be working harder than ever to help students make connections between students, staff and faculty.

The TU Campus Bookstore is open Monday through Friday, 9 a.m. to 5 p.m. and Saturday 11 a.m. to 3 p.m. Physical distancing practices are in place to keep customers and workers safe. The bookstore is also fulfilling online orders through TheTulsaShop.com. Ground shipping is free on domestic orders over $65 (restrictions apply). If you have questions or concerns, please email tulsa@bkstr.com.

McFarlin Library will continue to support teaching, learning and research with a variety of services and resources. Virtual services include remote research help, instructional services, online resources and interlibrary loan. TU faculty and staff can log in to My Library Account to view and renew library materials they have checked out.

The library will also have study spaces and computers for students to use throughout the semester. Contact April Schweikhard at april-schweikhard@utulsa.edu if you have further questions.

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COVID-19 Housing and Dining FAQs for Students

We are excited to announce all-new dining this fall at the Student Union which will include new, easily customizable mobile ordering options, made-to-order meals and grab-and-go items as previously offered before from our wide array of eateries. This year the Pat Case Dining Center at the Student Union will offer numerous, fresh hot and cold options including all-you-care to eat made to order items while in the dining center.

Students are encouraged to dine outside in small groups or in living spaces with suitemates or apartment roommates as there will be limited seating available in the Student Union during the fall semester. The facility will be monitored and cleaned frequently to ensure your safety while dining and may include limiting the number of students, staff and faculty to ensure safe physical distancing.

Housing and Dining will announce a new app to campus before classes begin so everyone can download it and learn how this process will work.

No, if your entire course schedule consists of courses designated as online, you may live at home and attend class virtually. Please contact housing@utulsa.edu if you have further questions regarding your housing license and/or fall assignment.

Community style bathrooms will be cleaned thoroughly twice daily, seven days a week including high touch areas cleaned four times a day to ensure the safety of all users.

Current students will be notified of housing assignments during the month of June and incoming students in July.

Yes! Students, whether they live on or off-campus, are encouraged to utilize the food options available at the Student Union.

Residence hall common areas such as study spaces and kitchens will still be open. There will be a limited number of people able to use the spaces simultaneously and additional cleaning procedures will be in place to ensure the safety of all users. Students will be required to wear face masks in all common areas for their safety and the safety of others.

There are many benefits to living on campus including the convince of being minutes from in-person classes, connecting with students and faculty in-person when possible and growing into independent living. Although the fall will look slightly different, the mission of campus living is the same: create an unforgettable TU experience.

All on-campus residents will be assigned private rooms in residence halls to promote physical distancing. Any spring decisions on residence hall roommates will be made at a later time. Apartment residents may choose to live with a roommate since each student has his/her own bedroom. Guests and other visitors will not be permitted in any campus housing.

Students living in campus apartments will continue to reside one person per bedroom. All apartment rates will stay the same for the fall and spring semesters. Freshmen will also be able to live in an apartment if a sibling has an apartment.

Resident Assistants will still be down the hall for all residence hall residents to ask questions to, be there for support and offer fun programs. With a lower student to Resident Assitant ratio this year, our student and professional staff will be even more available to students.

Yes, living on campus is an experience you will not forget. Housing selection and placement will simply depend on availability and the overall physical distancing policy of TU at that time.

Housing will follow-up with all current student roommate pairs in June and will be in contact with all incoming students in July on placement. Every effort will be made to accommodate your living preferences to ensure an enjoyable campus experience.

Neighboring rooms and suitemates will ultimately depend on room availability in each residence hall, but every effort will be made to accommodate your living preferences.

All on-campus residents will be assigned private/single rooms in residence halls to promote physical distancing but will only be charged the double room rate for the fall semester. There will be no double-as-single or single rates for the fall semester.

Resident Assistants will continue to provide support and neighboring students will still be there for social interactions. Residence Life staff walk through their residence halls nightly and are available to help. There will also be daily programming across campus for an engaging campus experience.

Remember that TU’s Counseling and Psychological Services (CAPS) will remain open to students and whether you are on or off campus, you can contact CAPS for support. Call CAPS at 918-631-2200 to schedule a clinical consultation with a counselor or a non-clinical consultation with an outreach team member to learn about coping skills and other resources. The Self-Help Toolkit is also a useful compilation of different mental health resources curated by the CAPS counseling staff.

There will now be mobile ordering and expanded carryout dining options on campus. The Pat Case Dining Center will be relocated to the Hurricane Hut with carryout only options. Students, faculty and staff will be able to order and pay with their mobile devices and pick up their meals from Baja Jacks, Benvenuto, Einstein Bros. Bagels and Tossed. The other Student Union eateries including Chick-fil-a will be designed for grab and go with payment at the cashier station. McFarlin Café mobile ordering is in development.

During the fall semester, students will be encouraged to eat with suitemates and dine outside in small groups. There will be limited seating available inside the Student Union which will allow for better physical distancing and to stay in line with evolving CDC guidelines.

The Housing and Dining team are answering calls at 918-631-2516 between 8 a.m. and 5 p.m. Monday through Friday and are also available online.

Yes, on-campus residents will be assigned private rooms in residence halls to promote physical distancing, although apartment residents may choose to live with a roommate since each student has his/her own bedroom. Guests and other visitors will not be permitted in campus housing.

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COVID-19 Technology Resources FAQs for Students

McFarlin Library has tables and computers for students to study and take classes.

TU’s Information Technology department recommends meeting the following basic technology requirements for learning on and off-campus:

  • A computer (Note: Not a Chromebook, Linux or Android.)
  • A reliable, high-speed internet connection
  • An up-to-date internet browser supported by Blackboard/Collaborate like Google Chrome
  • A webcam
  • Headphones or earbuds
  • A microphone (Note: Computer mics usually suffice.)
  • Microsoft Office to open files (Note: TU students have free access to Microsoft 365.)

If you are a student lacking technology, internet access or any other items that you need to be successful in online learning, contact Sheila Givens at sheila-givens@utulsa.edu immediately.

The IT Help Desk has left McFarlin Library and is now remote. Contact help@utulsa.edu at any time with questions.

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COVID-19 Travel Guideline FAQs for Students

If you are traveling outside of the state for any reason, please fill out the Form for Individuals Planning to Travel. TU requires students to self-quarantine and record their temperature twice daily for at least 14 days after traveling internationally. Those returning from abroad also must be screened through a call with the Alexander Health Center before stepping onto campus. Please review the CDC helpful guidance for travelers. During your travels, stay informed about developments and watch for advisories that could impact your journey and/or your return. The CDC has not recommended canceling travel within the United States. You should, however, carefully consider nonessential travel to U.S. locations that have declared a state of emergency or are experiencing a growing number of cases.

If you are traveling outside of the state for any reason, please fill out the Form for Individuals Planning to Travel. TU requires students, faculty and staff to self-quarantine and record their temperature twice daily for at least 14 days after traveling internationally. Those returning from abroad also must be screened through a call with the Alexander Health Center (students) or the Hurricane Health Clinic (employees) before stepping onto campus. Please review the CDC helpful guidance for travelers. During your travels, stay informed about developments and watch for advisories that could impact your journey and/or your return. The CDC has not recommended canceling travel within the United States. You should, however, carefully consider nonessential travel to U.S. locations that have declared a state of emergency or are experiencing a growing number of cases.

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