Part of the experience of living on campus is doing your part to ensure that all students have access to success at the University of Tulsa. The following policies outline what is expected of all TU students.

  • Abandoned Property

    If a resident leaves personal property under circumstances which reasonably show abandonment, the University will remove and dispose of it. The student’s account will be billed for the removal charges.

  • Alcohol Policy

    Please refer to the Student Handbook for the complete University Alcohol Policy. This policy governs all TU students and facilities including Campus Housing.

  • Apartment Patios and Balconies

    Residents may furnish and decorate their balconies and patios ONLY with furniture and items designed to be used outside. Any item prohibited from your apartment is prohibited on balconies and patios. Balconies and patios may not be used to store items and must be maintained free from clutter and trash. No hot tubs, jacuzzis, or pools/large tubs of water are permitted on the patio/balcony of the apartments. For safety and cleanliness reasons, nothing may be thrown or passed onto or from balconies or patios. Violations may result in fines, cleaning charges, and/or further student conduct action.

  • Appliances/Equipment

    You are allowed to have the following appliances/ items in your Residence Hall room:

    • Microwaves (must be plugged directly into the wall NOT a power strip.)
    • Refrigerators (under 6 cubic ft.)
    • Hair Dryers
    • TVs
    • Electric Razors
    • Stereos
    • Computers
    • Popcorn Poppers
    • Coffee Makers
    • Electric Kettle for Hot Water Only

    Prohibited Items

    Please leave these prohibited items at home!

    • Appliances with open coils and other appliances used for general cooking, including electric & George Forman type grills, and any type of hot plate or stove top/oven-type cooking devices
    • Halogen Lamps
    • Candles & Candle Warmers
    • Incense
    • Fireworks
    • Weapons (including swords) See weapon policy
    • Hoverboards
    • Hot Tubs/Jacuzzis/Large Containers of water (due to their weight)
  • BBQ Grill Policy

    Personal grills are prohibited from use or storage on University property. Residents who fail to comply with this policy are subject to a $100.00 fine and possible student conduct action. Please be mindful of local burn bans. Please Note: Alcoholic beverages are not allowed outside including in the barbecue areas.

  • Bulletin Board Policy

    Due to the damage and mess they may cause, ALL posters and signs must be approved and stamped by the housing office, the Norman Village Clubhouse, the department assistant at the front desk or the residence life coordinator in the designated area before posting. Posters or signs that are not approved will be removed.

  • Bunk Beds/Lofts

    You are allowed to bunk your beds but do not attempt to do it by yourself! Get a friend to help. You must use proper bunk bed pins and they are available from a staff member. You can find approved-bed risers at your local retail store.

    Lofts are only permissible if the design or structure is approved by Facilities Management engineer prior to construction and inspected and approved in writing prior to use. A well-constructed, free-standing, design built with bolts that would loft only the platform of an extra long twin bed to a bunked bed height, that allows you to sit under it at a desk, is the typical type of lofting that is approved by Facilities Management. 

    Please forward the design/drawing with dimensions to to begin the approval process.

  • Bicycles on Campus

    Bike Storage

    Bicycle storage is permitted in your room and in designated parking areas around your building. Please limit the storage of your bicycle to the bicycle racks only.

    Campus Bicycle Regulations

    • Cyclists must yield to pedestrians.
    • All bicycles brought to campus must be registered. Stop by Parking and Card Services to register your bike.
    • Bikes may be parked inside student rooms and apartments or outside at racks.
    • Bikes may not be parked in such a way that they constitute a hazard or interfere with emergency access.

    Cycling Safety

    The TU Rider Network (TURN) encourages all cyclists to follow important safety rules and regulations.
    Ride Safely and Share the Road:

    • Protect your brain. Wear a properly fitted helmet with the strap fastened.
    • Conduct routine maintenance and repairs.
    • Obey traffic laws. Cyclists have the same rights and responsibilities as drivers.
    • Ride on roads in the direction of traffic flow and obey all traffic signs and signals. Avoid riding on sidewalks.
    • Pass pedestrians, other cyclists and motor vehicles on the left. Never pass on the right or between lanes.
    • Ride as far to the right as is safe, but don’t be afraid to take the lane when the lane is too narrow for a bicyclist and a motor vehicle to share side by side.
    • Don’t ride beside more than one other cyclist. Ride single file on two-lane roads. Never cross the centerline.
    • Be predictable. Use hand signals to indicate turns, slowing and stopping. Avoid weaving in and out of moving and parked vehicles. Make eye contact with motorists, other cyclists and pedestrians.
    • Be visible. Wear bright clothing during the day and white clothing at night. Bicycles ridden at night must have a white front light and a red rear reflector. A red rear light is recommended.
    • Don’t bike distracted. Put away your phone and earbuds.
  • Candles, Incense & Flammables

    Candles, flammable lamps (such as oil lamps), scented-oil warmers (including Scentsy candles) and incense are prohibited in ALL campus housing. They are extremely dangerous due to open flame, burning embers and dripping wax. This includes decorative candles, candle warmers, incense burners and wickless candles/candles with the wicks cut off. Use or possession of any of these prohibited items will result in an automatic $100 fine and possible student conduct action.

  • Cleanliness

    Living in a community means that no one lives alone. The environment that is kept in your apartment or residence hall room/suite can affect your health and the health of those around you. It is imperative that you maintain a clean environment in order to reduce the risk of pests and other issues that are fostered unclean situations. Residence Hall rooms, suite rooms, and suite bathrooms will be inspected on a monthly basis to ensure residents are maintaining a clean and safe environment for all. Housing staff will inspect any apartment that is brought to housing’s attention due to pest or cleaning issues. If a room or apartment fails inspection, notice will be given to the residents detailing the immediate action necessary to resolve the issue. A second inspection will be conducted a week after notification is sent. If the area fails the inspection again, a cleaning contractor will be hired to clean the failed area, at the expense of all residents living in that area.

    Examples of Failed Inspections

    Any of the following would result in a failed cleaning inspection

    • Food trash around the room/apartment (including cans and bottles)
    • Spilled food/beverages on furniture or floor.
    • Dirty dishes anywhere but the sink.
    • Kitchen and/or stove covered with grease/food.
    • Filthy and/or moldy showers, tubs, and/or vanities.

    Keeping A Clean Environment:

    Here are a few tips to aid in keeping a clean environment and reducing the risks of pests.

    • Take out the trash daily (especially when there is food in your trash.)
    • Clean your bathroom weekly. Suite residents should take turns. The more often you clean, the easier it will be.
    • Wash your dishes regularly. Never leave food on your dishes.
    • Don’t leave food uncovered or unsealed in your room/apartment.
    • Don’t let things pile up, including clothes. These are places that insects may hide.
    • Clean the stovetop and counters after every use.
    • Don’t leave spills. Use a towel and soak up a spill right away. Then use small amounts of warm water and a towel to continue to soak up the area until the substance is gone.

  • Common Area Policies

    Housing offers multiple common areas for the use of all students. Feel free to study or hang out in any of these areas, but please keep the following policies in mind:

    • Common areas are for the use of everyone in the hall. No activity should occur that inhibits the use of these areas by other residents without written permission from the Residence Life Coordinator.
    • When you use common areas, clean up after yourself. Failure to do so could cause the area to be off limits.
    • Furnishings and equipment in common areas are for the use of all residents and should be straightened when finished. Removal of any items including furniture, pictures, wastebaskets, etc.; deprives others of their use. Such action is considered theft and will result in student conduct action.
  • Concealed Weapons

    Consistent with Title 21 Oklahoma Statutes sections 1277(F) and 1290.22, it is prohibited for anyone to carry a concealed weapon on the University of Tulsa’s campus, except: under specified conditions as set out in University of Tulsa policy,  if authorized by the University President (or their designee), or as required by law.

    Violation of The University of Tulsa’s policies pertaining to concealed weapons will result in a minimum $250 fine and disciplinary action. Please contact the Office of Human Resources or the Office of Student Affairs for questions or additional information.

  • Damages to Room/Apartment

    When a student checks into a newly assigned living space, even when the student is just switching rooms, he or she accepts responsibility for its condition. Each student will receive a welcome email containing a link to their condition form and must thoroughly complete the condition form with anything that is NOT in OK condition. This submitted condition report is compared to the condition of the living space at check out, and any discrepancies become the financial responsibility of the resident. The student should be sure to complete the condition form thoroughly and within the time frame allotted in the email. Failure to submit the condition form leaves no alternative but to assume that the living space was in good condition when the student checked in, and the student and his/her suite/roommates will be charged for any damage that might have occurred. At checkout each semester/term, housing staff members inspect each student’s room, suite, or apartment and determine charges, if any.

    Residents scheduled to vacate their apartment can expect staff to pre-inspect their apartment approximately 4-8 weeks prior to the end of the semester. Residents will be held responsible for damages and/or changes of condition beyond those of normal usage, which occur in their living space. Damage charges will be assessed for repairs, replacement, and/or cleaning necessitated by such conditions.

    Protests or appeals related to any charges must be received in writing within 30 days of billing date to receive consideration.

    Common Area Damages

    When damage occurs in the common areas of the floor, breezeway or building, individual responsibility is difficult to determine. In these situations, students and staff will work together to determine the nearest source of responsibility. Depending upon the circumstances, the university may bill groups, suites, complexes, or floors on a prorated basis for public area damage. Records of the condition of public areas are kept for all floors, lounges, apartment grounds, etc., and charge to the residents of the living area will occur for unnecessary damages. Housing & Dining Services reserves the right to prorate such damages at any time.

  • Decorating/Furnishings

    Decorations can really make your room or apartment look great, but there are a few policies to keep in mind.

    • Holiday lights are allowed but must not be hung from the ceiling.
    • Candles (with or without wicks), candle warmers, scented-oil warmers, incense, and flammable lamps (such as propane or oil lamps) are prohibited. They are extremely dangerous due to open flame and dripping wax. Highly flammable materials such as hay, straw, Spanish moss, or anything determined dangerous by the housing staff are prohibited. Violation of this policy may result in a $100 fine.
    • Street signs, flags, parachutes, barricades, cones, etc. that have been illegally acquired are forbidden. (If you purchased the item please attach the receipt to it.)
    • Cut greenery, such as Christmas trees, wreaths or hay/straw bales, is prohibited by the Fire Marshall in all areas including lounge locations and around apartments.
    • Items hung from the ceiling, this includes, posters, cloth, fishnets, or other hanging items are not allowed.
    • We do not allow shot glasses, decorated alcohol bottles, flasks, etc.
    • Empty containers such as alcoholic and non-alcoholic drink bottles; cans, etc. are prohibited from display in student rooms, and are considered excessive trash.
    • You are welcome to bring in additional furniture as you see fit, but don’t take it from the lounges or suite lounges. The lounge/suite furniture is for everyone in the hall/suite to use. Failure to follow this policy may result in a $100 fine.
    • ALL of the furniture in your room must stay in your room and cannot be moved out of the room to be stored anywhere else.
    • You are responsible and will be charged for any decorations that stain, alter, or otherwise damage the room. This includes nail holes, decals, contact paper, or tape marks on the walls, door, floor, etc. All should be carefully removed at checkout time. We recommend the proper use of 3M Command Adhesive. Even with the use of 3M Command Adhesive, any damage caused by this product will be considered damage and a student can be charged.
  • Drug-Free Schools Policy

    Please refer to the Student Handbook for the complete University Drug-Free Schools Policy. This policy governs all TU students and facilities including Campus Housing.

  • Escort Policy

    Residence Halls

    When not in the main lobby, residents must accompany all guests. Residents whose guests are found in violation of the visitation or escort policy will be assessed a fine of $10.00 and will be subject to University student conduct action. If the guest is a nonresident, the resident host involved may be assessed the fine and student conduct action. Nonresidents will be asked to leave a particular building if they are not complying with housing policies. However, regardless of the specific situation, residents are always responsible for guests whether or not they are TU students. The visitation policy also applies to minors, families, and parents. Visitors that are legally defined as minors need escorts and should be supervised in common areas. Residents have the right and responsibility to confront unescorted guests. For assistance with confronting an unescorted guest, contact an RA. If you would like to document an incident in which you confronted an unescorted guest, you may fill out an incident report either with a housing staff member or online.

  • Failure to Comply with Staff

    Residents and their guests are expected to follow all official requests from all TU staff members (including but not limited to Resident Assistants, Residence Life Coordinators, Security Officers, College Administrators, etc.). All TU students and their guests are required to present identification upon request by a university official. Failure to comply with an official request will result in student conduct action. Residents will be held responsible for the actions of their guests. Remember that compliance also means respect.

  • Fire & Emergency Equipment

    Preventing Fires

    Following housing policy is the most important (and perhaps easiest) thing you can do to keep yourself and others safe. Become and stay familiar with fire safety equipment and steps to follow in the event of a fire in your apartment or residence hall room.

    Fire and Emergency Equipment

    Fire alarms and fire extinguishers are located on each floor of the residence halls and the sorority houses. If abused or removed, this equipment will not be available in the event of fire, thereby endangering many lives. If anyone is found tampering with or improperly using alarms, extinguishers, hoses, sprinkler heads, or fire equipment of any form, student conduct and/or legal action will be taken. In addition, improper use of fire doors will lead to student conduct action.

    False Alarm

    Pulling a false fire alarm or tampering with fire or alarm equipment (including smoke detectors in rooms) is strictly prohibited and will automatically result in a minimum $250.00 fine plus damages and other appropriate student conduct sanctions. Repeated offenses with fire-related equipment could result in additional fines and removal from housing. In addition to university sanctions, offenders may face $500.00 in civil fines and up to six months in jail. For further information, refer to RHA Bill 921, passed by RHA in spring 1992 and approved by Housing & Dining Services. Apartment residents are encouraged to take safety precautions such as testing smoke detectors and keeping a small fire extinguisher near kitchen areas.

    Fire Safety Equipment

    The following provides important information about University Housing’s fire safety equipment and safety practices and specific steps that student residents should follow to help maintain a safe living environment. Fire extinguishers are located throughout the residence halls and sorority housing. Proper use of fire extinguishers within extinguisher limits and by trained individuals is optional but should not be attempted until building alarm is activated and people are evacuated.

    Steps for use of a fire extinguisher:

    Memorize the acronym for using an extinguisher: “PASS.” It stands for “Pull, Aim, Squeeze, Sweep.”

    • Make sure the fire extinguisher is upright.
    • Remove the plastic tie from handle.
    • Pull the pin from the handle.
    • Aim the nozzle low, while keeping the extinguisher upright.
    • Squeeze the handle. The substance will be released.
    • Move in toward the fire, keeping the extinguisher focused on the base of the fire, when you can see that it’s being put out.
    • Sweep the extinguisher from side to side until the fire is out.

    Smoke Detectors

    Each room/apartment, is equipped with a smoke detector(s). This device is in the housing area to warn residents of smoke or fire. Smoke detectors are very sensitive so avoid spraying hair products or use hair appliances while directly underneath a smoke detector. Never cover or obstruct smoke detectors. Our fire system contractor staff will inspect the smoke detector(s) periodically.

    Apartment residents are urged to test their smoke detectors on a regular basis to ensure they are in working order. Please follow these instructions to test your apartment’s smoke detector.

    • Locate the test button. (Generally, the button is on the faceplate of the detector. However, it may be on the base or flange of the detector in some models.)
    • Press the button firmly.
    • Listen for the audible alarm emitted when the button is pressed.
    • Release test button—the alarm sound should stop immediately. If a detector does not function in this manner, report it immediately to Facilities Management (918-631-2287). Do not attempt to repair the detector yourself.

    Sprinkler System

    All residence halls and apartments are equipped with “wet” fire sprinkler systems. Should the system be activated, an audible alarm will also be heard. Residents must not hang any items from the sprinkler heads or tamper with any fire equipment. Do not obstruct or cover sprinklers or block the sprinkler so water can flow freely and extinguish fires. Please remember to not handle, touch or damage the sprinkler heads or pipes. All related charges from damage will be billed to those responsible.

  • Firearms, Air Rifles, Weapons, Explosives and Fireworks

    Firearms, air rifles, weapons (including knives with blades longer than four inches), explosives and fireworks are not permitted in any University building, on the campus grounds, or in vehicles on campus (except as provided herein) unless authorized by the University President (or their designee) or as required by law.


    To the extent required by Oklahoma law, a lawfully possessed and stored handgun may be kept in vehicles parked in University parking spaces.  Effective November 1, 2019, to the extent required by Oklahoma law, a lawfully possessed and stored firearm, machete, blackjack, loaded cane, hand chain or metal knuckles may be kept in vehicles parked in University parking spaces.  Such weapons may not be removed from the vehicle.


    Firearms are strictly prohibited in on-campus housing.


    Students and employees who wish to bring firearms or other weapons to campus even for a short duration of time must immediately register them with Campus Security and turn them over for storage, unless the weapon is one permitted to be lawfully kept in a parked vehicle as provided above. The University strongly encourages storing weapons with Campus Security, rather than in parked vehicles.


    Violation of this policy will result in a minimum $250 fine and disciplinary action.


  • Garbage Disposals & Grease

    Garbage disposals in all housing sinks are present to dispose of small food items that may fall down the drain. All other food trash, (e.g. rice and pasta) must be placed in the trash, and food trash should be taken to the dumpster the same day. Pouring any type of grease or greasy food down the any drain is PROHIBITED. Grease builds up in the drain and can cause a back-ups and major damage. Pouring grease outside or pouring grease directly into the dumpster is PROHIBITED. Proper disposal of grease means pouring cooled grease into a disposable container and placing it in the dumpster.

  • Guest Bathroom Policy

    Please escort your guests to these facilities to use during their visit. Male visitors in Lottie Jane Mabee Hall must use the lobby restroom. Female visitors in John Mabee Hall must use the lobby restroom as well. Restrooms in the lobby are available for Fisher Hall visitors of the opposite sex. Failure to follow this policy may result in your visitation privilege revoked.

  • Hall Sports

    Respect for the community involves respect for the building and its residents. Hall/breezeway sports such as wrestling and dribbling or throwing balls/objects is prohibited. Such activity is potentially damaging to fire and safety equipment and could cause structural damage. Occurrences will result in a fine, charged to your student account for damages and/ or student conduct action.

  • Hallways/Stairwells/Breezeways

    Hallways, stairwells and breezeways are designed to be free and clear exits and pathways, and anything that may potentially, partially or completely obstruct the exit or pathway is prohibited. Examples of violations include storing personal belongings in hallways, breezeways and stairwells. Securing or parking bicycles or motorcycles in hallways, stairwells, or breezeways is also prohibited. Violations may result in fines, removal fees, and/or student conduct action.

  • Health and Safety Inspections

    Housing staff reserves the right to conduct Health and Safety inspections in university housing. These inspections are scheduled on a monthly basis in the residence halls and greek campus housing, and done in campus apartments whenever a maintenance or conduct issue presents the need to conduct the inspection. During a Health and Safety inspection, Housing staff will document and follow-up on any situation of concern that is seen. Those generally fall into these four areas:

    1. Cleanliness – Please refer to the Cleanliness policy on this page.
    2. Safety Violations – Please refer to policies on this page, such as (but not limited to) AlcoholAppliances/Equipment, Bunk Beds, Candles, Cleanliness, Decorating, Smoke-free Housing, Trash, Weapons, Explosives, and Fireworks.
    3. Facility/Furniture Condition/Safety – The staff will note any unsafe arrangement of furniture, broken or missing blinds, missing furniture, and any other major damages that might need immediate attention.
    4. Occupancy – Confirming only the residents assigned to the space are living in the space.

    Should an issue be found and depending on the type of issue discovered, the Housing staff will either take immediate steps to remedy the situation or will refer the situation to the Residence Life Coordinator for follow-up.

  • Hoverboard Policy

    The University of Tulsa prohibits the use, possession or storage of electronic skateboards including self-balancing boards, hoverboards, Segways, Skywalkers and similar devices in all university buildings and on-campus housing facilities due to growing concerns from the U.S. Consumer Product Safety Commission (CPSC).

    TU’s risk management assessment has determined that this ban be enacted immediately as the CPSC is already investigating reports of 28 hoverboard-related fires and 70 injuries treated in emergency rooms. Several recalls have also been issued for these devices and safety standards are still being reviewed.

    In prohibiting the use of hoverboards, the goal is to ensure the safety of all members of the campus community. TU is one of many higher education institutions across the country to prohibit the use of hoverboards. TU will follow the CPSC investigation closely and will reassess this policy accordingly once comprehensive safety standards have been developed.

    Students with hoverboards are asked to remove the devices from campus immediately. Possession of such a device does not constitute a student conduct violation unless the student declines to remove the device.

  • Improper Checkout

    Occupants who fail to check-out of their apartment/residence hall/sorority housing by the appointed time on the end date stipulated on their license or approved in writing, will be assessed $200.00 per day overstay charges. Individuals who fail to complete the necessary steps to checkout properly (i.e. return their keys to housing staff in the manner directed in closing and vacate materials), but do vacate their rooms/apartments on time will be assessed a $25.00 administrative fee.

  • Insurance: Renter's & Property

    The university does not assume any liability for loss, damage, or theft of any personal property, or for damage or injury resulting from explosion; fire; mechanical failure of water, steam, or gas lines; defective wiring; or for the negligence of any other occupants of the building. Students who wish to protect themselves from the possibility of such losses should cover their belongings with appropriate insurance. It is to the advantage of the student to contact an insurance company and obtain renter’s insurance. Another alternative is to seek coverage under a parent’s homeowners’ insurance.

  • Key Policies

    Key Duplication

    It is unlawful for any student to duplicate a University key. University keys issued to residents may not be loaned, given or shared with any non-resident.

    Key Loss

    As a security measure, locks on student rooms/apartments are always changed if a key is lost, misplaced or stolen. Lock change fees are assessed to students who lost their key.

    Residence Halls

    Contact your Front Desk in your area, to initiate the lock change and related billing. The charge for a lock change is $85.00 and will be automatically billed to your student account. Once a lock change has been completed, your new keys will be available from your Front Desk (your roommate/ suitemates are responsible for turning in their old keys and picking up the new one. You are not authorized to pick up any keys for anyone other than yourself). After 5 p.m., keys may be picked up from a staff member. See the RA on Duty or the Front Desk.


    Come to the Norman Village Clubhouse with your student ID or other official ID to initiate the lock change and related billing. You will also be able to check out the spare key until the lock has been changed. The lock change fee of $85.00 will be automatically billed to your student account. New keys for the apartments may be picked up in the Norman Village. If residents do not return keys when checking out, a lock change will be ordered and charges will be assessed for a lock change and also for an improper checkout.


  • Kitchens

    Kitchen facilities are available for residents to use on a first-come, first-serve basis in each residence hall for recreational use. Everyone is asked to clean up after themselves and students are responsible for cleaning the kitchen after its use and may be charged for any cleanup required. If kitchens are not cared for properly or are abused, they will be closed. It is against university policy to leave a kitchen unattended while cooking, or to conduct experiments that are intended for a controlled laboratory setting.

  • Lockout Assistance

    It is important to make sure you always keep your door locked but sometimes that may mean you have locked yourself out.  If you need lockout assistance see below how to get help.  Positive identification will be required (student ID or driver’s license) before or immediately after entering your room. (Under no circumstances will a student be admitted to a room other than his or her own).

    Residence Halls

    A lockout service (key or ID) is provided for residence hall residents for a minimal charge of $10. This fee will be billed to your student account.  If you are locked out, please report to the front desk for instructions on being let back into your room. When a Residence Life staff member is not available in your hall, you must await the return of staff or roommates.

    Apartments and Sorority Housing

    A lockout service (key or ID) is provided for Campus Security (918/631-5555) for a minimal charge of $10. This fee will be billed to your student account.

    Excessive Lock-outs

    If a resident locked out more than 5 times in a semester, they must present their key in order to avoid a required lock change.

  • Maintenance

    Residents are responsible for the proper care of their University housing assignment and will be charged for any damage. In order to maintain a healthy environment, residents should regularly clean their living space. Cleanliness and proper use of disinfectant cleaners will help prevent pest control problems. When maintenance is required, the resident should report the problem through our online “Request Maintenance” service If it is an emergency between 8:00 am and 4:00 pm on a weekday, the resident can call Facilities Management at 918-631-2287. Maintenance requests will be attended to in a timely manner. Residents should not attempt to adjust or tamper with any mechanical, electrical or gas/fire equipment that is furnished by the University. Residents are required to promptly report maintenance/equipment problems to Facilities Management. It is wise to write down your work order number and retain it. If problems continue, share your concerns and contact your Residence Hall or Apartment staff directly, referencing the original work order number.

    Maintenance Emergencies

    Occasionally, a resident will have an emergency maintenance problem. An emergency is defined as a situation where a maintenance repair or some attention is essential to maintain the health and safety of the resident as well as to protect the building and its property. Examples of Emergency Situations:

    • No water (hot or cold)
    • Frozen/burst pipes flooding unit
    • Gas smell
    • No heat (only when temperature is below 40 degrees)
    • No air conditioning (only when temperature is above 90 degrees)
    • Power loss to entire room or apartment
    • Locks not working properly
    • Broken window in which someone could gain entrance

    Emergency Maintenance Procedures

    If an emergency maintenance situation arises after office hours, Monday through Friday 8:00 a.m.- 5:00 p.m., the resident should contact the Security dispatcher for assistance (918-631-5555).

    After Hours Maintenance Non-Emergencies

    Below are examples of situations that are not actual emergencies, but can be considered a major discomfort to the resident. Please report the problem immediately at If residents desire to accept financial responsibility for overtime contract work, reasonable effort will be made to engage an approved source.

    Non-Emergency Situations:

    • No hot water
    • Toilet stopped up (shut off water at toilets)
    • Refrigerator not working
    • Partial power loss
    • Stove/oven not working
    • Laundry Room issue
  • Noise/Amplified Music

    Please be mindful that 24-hour courtesy hours are ALWAYS in effect. During quiet hours (after 10 PM Sunday-Thursday and after 11PM Friday & Saturday), the atmosphere must be highly conducive to studying. Thus, loud stereos, disruptive conversations, and other interference will not be allowed. These hours are applicable to inside and outside noise that could be considered disruptive.
    If complaints are received, residents will be asked to take steps to reduce/eliminate the noise. Students in violation of the noise policy are subject to a fine and/or student conduct action. The Housing staff must approve special requests concerning exceptions to any of the above guidelines at least one week prior to the requested activity.
    If you feel your primary rights to sleep and study in your room/apartment are being violated, you should speak to the person(s) causing the interference and ask them to modify their behavior. Housing & Dining Services expects that residents will calmly confront and resolve situations within their community. If you are not able to produce satisfactory results, contact a staff member or Security for help in quieting the disturbance.
    Amplified music or noise outside the halls/sorority row or individual apartments is not allowed Sunday through Thursday, and after 10:00PM to 8:00 AM on Friday and Saturday. An approved residence life activity is the only exception. Amplified music in or on a vehicle is not permitted if it can be heard outside the vehicle from 25 feet or annoys or disturbs the quiet and comfort of any person in the vicinity. An automatic fine of $25 and/or student conduct action will be applied in these instances.
    Finals Quiet Hours 
    24-hour quiet hours will be in effect from 5:00PM on the last day of classes until 5:00PM on the last day of finals. Violations of quiet hours during this time will result in an automatic $15.00 fine, subject to increase. Residence hall governments have the jurisdiction to establish limited breaks in their building during this time until the last day of finals.

  • Official Correspondence

    Be sure to check your TU e-mail regularly for official university correspondence and updates about what’s going on around TU. Don’t want to check more than one e-mail? Log on to your TU e-mail account and have it forwarded to the e-mail address you check most often. The university may also send mail to your campus address, so make sure to check your mailbox. These are the university’s official forms of correspondence; failure to utilize them does not excuse you from being responsible for the information sent to you. When you contact any university staff member, please always include your Name, Student ID# and a contact phone number.

  • Pets, Service or Assistance Animals

    The University of Tulsa offers a pet-friendly option in West Park Apartments. However, with this option comes certain requirements. A resident of West Park Apartments may only have 1 dog or 1 cat, weighing no more than 35 pounds. The animal must be leashed at all times outside of the apartment, according to City of Tulsa policy. All students must fill out an application with the Housing Office/Norman Village Clubhouse to have a pet. There is a refundable pet deposit of $300. Breed restrictions apply. Anyone who does not register their pet with The University of Tulsa, is subject Pet Violation Sanctions as outlined below.

    University regulations prohibit pets in all other campus housing. However, fish in aquariums not over 20 gallons are permitted as long as they are kept in a sanitary condition. Any resident who either has a prohibited pet or hosts a guest that brings pet to campus housing will result in Pet Violation Sanctions as outlined below.

    Approved Assistance Animals

    Individuals may keep an assistance animal as an accommodation in TU campus housing if the owner/user has a documented disability and the animal provides assistant directly related to the disability. All necessary paperwork and authorization must be completed with the Center for Student Academic Support and the Housing Office prior to the arrival of the assistance animal. Assistance animals are required to be housebroken and registered with Tulsa County and owners/users are required to care for them and remove animal waste in all areas of campus. Any assistance animal that (1) causes substantial damage to property, or (2) poses a threat to the health and/or safety of other residents will not be allowed in student housing or on campus. Click here for the Service and Assistance Animal Guidelines.

    Failure to request an accommodation, complete the required paperwork, and/or obtain authorization prior to bringing an assistance animal into campus housing will result in Pet Violation Sanctions as outlined below.

    Pet Violation Sanctions

    First Offense

    $500 Fine (upon successful appeal, to be lessened to $100 upon two subsequent, successful health and safety inspections)
    Full semester housing probation
    Cost of carpet cleaning/replacement
    Cost of damages
    Cost of pest control
    Health and safety inspections

    Second Offense

    $1000 Fine
    Full year housing probation with warning of license cancellation in the event of a third offense
    Cost of carpet cleaning/replacement
    Cost of damages
    Cost of pest control
    Health and safety inspections

    Third Offense

    $1,000 Fine
    Cost of carpet cleaning/replacement
    Cost of damages
    Cost of pest control
    Cancellation of housing license with full housing/dining charges

  • Private Parties

    While students are allowed to host private gatherings in their rooms or apartments, at no time is it permissible to allow that function to infringe upon the rights of others to sleep, study, or function in their own room or apartment. All noise policies must be followed. Private parties may not be advertised by any means including fliers, chalking, email, or online communities (i.e. Facebook, Twitter, etc.). Residents are responsible for their own behavior and the behavior of their guests. The number of guests at a private party in a residence hall room or suite shall not exceed six (6). The number of guests at private party in an apartment shall not exceed ten (10). The party may not overflow into the halls, lounges, or adjoining area outside the student’s living quarters/ apartment. The door should be closed and noise contained as to not be bothersome to other residents. Residents and/or staff may request quiet and, if necessary, complaints may be filed by residents. (If a party is terminated, and it is after 11:00 p.m. an automatic fine of $100 will be billed to the student accounts of the residents that reside at the site/host of the party, along with revocation of party privileges and possible additional student conduct action.)

  • Right of Entry

    The housing staff respects students’ rights to privacy and their desire to control their own environment. However, the staff also has the responsibility of providing quality facilities at reasonable costs to present and future students. Therefore, the staff reserves the right to enter student rooms or apartments to ensure that they are maintained in a safe and sanitary fashion and to make necessary repairs. Residence Hall safety inspections are conducted at least two times per semester to ensure reasonable standards of room cleanliness and safety. Staff also may enter a student room/apt. on the premise that an action violating university regulations or state or local law did or is about to take place.

  • Roofs, Balconies & Windows

    Students are not allowed on the roofs of buildings or the balconies of the residence halls. They are not designed to support the extra weight, and footsteps break the tar seal causing leaks. Fines of $75.00, invoice repair cost, and/or further student conduct action will result from such violations.

    Screens and Windows

    Screens are never to be removed from windows. In the interest of safety, no objects may be passed or thrown out of or into windows. Students are also not allowed to enter or exit through a window. Students throwing anything from or entering through a window will be referred for student conduct action along with the recommendation that their housing agreement be cancelled. This activity has resulted in serious injuries in the past and is dangerous! No loudspeakers may be played out the windows.

  • Satellite Systems

    Residents residing in Norman Village, USA-South, or USA-West can request approval for satellite TV service for their apartments provided they follow certain guidelines. The individuals must obtain written permission from the Apartment Property Manager before setting up the satellite service. Satellite dishes are not permitted in the Brown, Lorton or Mayo Villages.

  • Smoke-Free Housing

    In an effort to provide a healthy, comfortable, and productive environment for all students, faculty, and staff, the University has adopted a smoke-free policy. Smokers who live in the residence halls/sorority row must agree to abide by the smoke-free requirement and refrain from smoking in their rooms, suite area, and all common areas of the hall. This includes cigarettes, cigars, pipes, hookah pipes, electronic cigarettes, vaporizers, and any banned/illegal substances. The success of this policy will depend on the thoughtfulness, consideration, and cooperation of smokers and nonsmokers alike. All members of the University community share the responsibility for adhering to and enforcing this policy. If you are found smoking in your Residence Hall room, you will be charged a minimum of $100 plus any damage or deep cleaning that may need to be done. Problems will be addressed via the residential conduct system. Individuals residing in campus apartments have the right to determine whether or not to smoke in their individual apartments with the understanding that any damages, including but not limited to ozone treatment as needed ($150/day), painting ($200/room) and carpet replacement due to burns or heavy smoke ($1000-$2000), created by smoking within the apartment would be the responsibility of the residents of that apartment.

  • Solicitation

    University buildings and/or campus spaces may not be used to raise money for any individual or organization other than an officially recognized campus organization (faculty, staff, or student) or nonprofit charitable organization off campus. Organizations wishing to use University space must obtain proper approvals in order to do so. The Dean of Students must approve all off-campus solicitation. Room-to-room or apartment solicitation/non-housing flyers is not permitted under any circumstances. Immediately report any attempted solicitation to Campus Security at 918-631-5555.

  • Storage

    Beyond the apartment summer storage option that is offered only to continuing residents in apartments, the University does not have storage space available for storing student belongings. Please contact an off-campus space rental facility for necessary storage of personal belongings. No furniture may be removed from the residence hall rooms to be stored anywhere else.

    Portable Storage/Moving Units:

    You must get prior approval from a housing staff member if you plan to use a portable storage/moving company that will drop off a unit for you to pack and then move it for you. Units should take up no more than one parking space and can remain on TU property for no longer than 10 days. The resident is responsible for making sure space is available for delivery and pick up of unit. Storage units acquired without prior approval may be ticketed and/or removed by a complaint to the rental company.

  • Trash

    Residents are responsible for keeping the area around their room/apartment clean and neat. Proper care and concern by resident’s leads to a clean and healthy environment. All garbage and trash must be placed inside dumpsters located near your residence hall or apartment complex.

    Residence Halls

    Residence Hall students are expected to remove their own trash to the dumpster. Dumpsters are located just outside each housing area. Failure to remove trash and/or placing personal bags of trash in common areas will result in a $10.00 fine for the removal of trash and/or student conduct action.


    In the University Apartments trash left behind on breezeways, common areas, patios, porches, balconies and stairwells will result in an automatic $25.00 fine (minimum) assessed to the resident(s) and/or student conduct action may accompany any violation of this policy.

  • Thermostat

    (Apartments Only) Residents shall keep their apartment at or above 55° F to prevent water pipes in and adjacent to licensed premises from freezing, especially during break periods. Residents shall be solely responsible for any and all damage caused to, or by, water pipes freezing/bursting due to resident’s failure to keep the apartment sufficiently warm.

  • Visitation

    At this time, due to COVID-19, visitation is currently suspended in private rooms and apartments.  This policy will be continuously reviewed if conditions warrant a change.

    Residence Halls Visitation Hours

    Visitation hours in Residence Hall public spaces (Lobby, Kitchen, Study Lounge, etc) are: 10:00 am – 2:00 am Monday through Thursday. 24-hour visitation from 10:00 am Friday to 2:00 am Monday. Guests and/or visitors may be asked to leave if they are not complying with housing policies. Guest is defined here as someone who is not assigned to the living space, even if it is another TU student.


    Residents whose guests are found in violation of the visitation policy will be subject to university student code conduct.


  • Water Damage Prevention

    Water causes the most damage to housing structures. Your attentiveness to these requirements will help in maintaining safe and pleasant living environments. If you fail to comply with these polices, you can be held responsible for property damage to the housing unit and/or action taken against you.

    1. Immediately report any water leak/ standing water or signs of mold/mildew in your apartment/room to Facilities Management at 918-631-2287 (after hours call Campus Security at 918-631-5555)
    2. Promptly notify Facilities Management at 918-631-2287 (after hours call Campus Security at 918-631-5555) of any problem with your heating or air conditioning. Beyond your comfort, temperate air is required to keep the water pipes from freezing and the humidity levels down.
    3. Do not use any shower without a properly installed waterproof shower curtain. Be sure the curtain is large enough to cover the entire side of the shower, and the bottom of the curtain is inside the tub/shower. Pay attention to the bathroom floor after a shower and wipe up any excess water. Apartments only: Use the bathroom exhaust fan and leave the bathroom door open when finished until the bathroom has had time to dry.