Moving In

Pre-Check-in Process:

Create your Electric Account:

University Apartment residents maintain an electric account number for the entire occupancy period they are assigned to an apartment, both during living and storage periods. Please contact AEP/PSO to establish an electric account. If you have a roommate, only one of you will need to set up this account. If your roommate has the account in their name and they move out, you must establish an active account upon his/her departure. To set up an account, please contact AEP/PSO (Public Service Company of Oklahoma) or 888-216-3523.

Move-In Day

On your scheduled move-in day go to the ​​​​​​​Apartment Community Desk in Fisher Hall at 8th St. and Delaware Ave.  Bring your student ID card. Please make sure you have completed your pre-check-in process and set up your electric account.

Prepping for your first apartment means making sure you have the necessities, including furniture, small appliances, dishes, utensils, cookware, and more ahead of time. Start packing or purchasing these items, or see if your family has any they can donate to you. Here are a few items to make sure you have at move-in:

Furniture of your Choice: Though your apartment comes equipped with all major kitchen appliances, you will need to provide all the living/dining and bedroom furniture.

Vacuum Cleaner/ Broom & Dust Pan

Cleaning Supplies including toilet brush

Entertainment Equipment: Please bring all the electronic gadgets and equipment you desire, but keep in mind you have neighbors. We expect all residents to comply with quiet hours and be courteous to one another at all times.

Computer/Desk

Lamps/Lightbulbs

Shower Curtain: You will be held accountable for any water damage.

Trash Cans for bedroom 

3M Command Adhesive: Please note, whatever you use on your walls, you will be responsible for their condition when you check out.

Toaster & Coffee Maker

Food Storage Containers

CaneRepair:

Is there something not working correctly in your unit or a lightbulb out in the breezeway area, please submit a work order to the University’s Facilities Management.

Washer/Dryer:

To request service for the washer or dryer in your apartment, please call: Appliance Warehouse 1-800-693-4343
For the best service, please advise the agent you are calling for COMMERCIAL ACCOUNT #1024601 for the University of Tulsa.

What to expect from your call to Appliance Warehouse Customer Service:
1. A request for your account number, provide them with COMMERCIAL ACCOUNT #1024601 for the University of Tulsa
2. A request for your apartment number
3. A request for a description of the problem
4. They should give you a service date within three (3) business days
5. GET a Confirmation Number for tracking their arrival
6. After 9am on the day of the service, you can check their scheduled arrival time on the Appliance Warehouse website by clicking on the “CHECK ETA” at the top of the page.

Should you have any concerns about your service from Appliance Warehouse, you may contact the housing office at 918-631-2516 or email us at housing@utulsa.edu for assistance.

Internet Outage:

IT is responsible for the connectivity of your devices while on campus. If you have issues regarding TU email, Internet, setting up gaming or smart TV/streaming devices, etc, please visit the University IT page for more information, including how to submit tickets.

Locked Out:

A lockout service (key or ID) is provided by Campus Security (918/631-5555) for a minimal charge of $10. This fee will be billed to your student account.

Key Replacement:

Come to the campus services office located in Fisher Hall with your student ID or other official ID to initiate the lock change and related billing. You will also be able to check out the spare key until the lock has been changed. The lock change fee of $85.00 will be automatically billed to your student account. New keys for the apartments may be picked up in the campus services office located in Fisher Hall. If residents do not return keys when checking out, a lock change will be ordered and charges will be assessed for a lock change and also for an improper checkout.

Brown Village

Lorton Village

Mayo Village

University Square South

University Square West

Norman Village

West Park Village

SUMMER POOL HOURS: Everyday 6:00am – 10:00pm

The pools are a great place for campus residents to hang out during the summer and we want everyone to enjoy themselves. All residents should have their student ID card to access and be in the pool area. In order to ensure everyone has a safe and fun time at the pool, we would like to remind everyone of some important pool policies:

• Glass is prohibited anywhere within the fence of the Pool area. Tulsa Health Dept requires that if broken glass is found within the fence the entire pool be shut down for days to drain, clean, and refill the pool. Therefore a no-tolerance fine of $250 plus restitution will be charged to anyone discovered with a glass container in the fenced pool area.
• Alcohol and tobacco products including cigarettes and vaping are not permitted in pool area.
• Animals prohibited from the pool area.
• No lifeguard on duty. No running, horse play, and please do not swim alone.
• Only campus residents with their student ID are permitted to use the pools.
• No persons under the age of 18 may be in the pool area unless their parent or guardian is a campus resident and supervising them from within the pool area.
• Current outdoor COVID-19 protocols are in place within the pool area. Although students will not need to wear a face mask, students must maintain physical distancing.