January 28 – February 4, 2021

• Initial Testing by members of the Starfish Implementation Committee

February 5 – March 15, 2021

• Continued Testing and Updates by members of the Starfish Implementation Committee

March 15 – May 13, 2021

• Starfish Pilot to include members of the Starfish Implementation Committee and invited faculty and staff members
• Train faculty and staff who are not members of the Starfish Implementation Committee

May 14 – May 23, 2021

• Use feedback obtained during the Pilot to modify Starfish.
• Open and begin offering training opportunities for new users, including:
  • Establishment of “Starfish Help Desk” office hours where faculty and staff can get one-on-one help using Starfish. This would mimic the virtual tutoring services we offer students in that Starfish users can drop in, get answers to their questions, or help with a particular issue, then go about their day!
  • College or department-specific training that is coordinated by the Associate Deans
  • Unit-specific training for staff, including sessions for Academic Advisors and Success Coaches

Note: TU’s contract with DropGuard ends June 30, 2021, so that system will close mid-summer and Starfish will become TU’s official retention software product.

Full Launch

May 24, 2021 throughout Fall 2021

• Continuation of “Starfish Help Desk” office hours
• Possible inclusion of a training session in New Student Orientation and Transfer Orientation
• Possible training sessions led by RAs within each residence hall, and
• Users are encouraged to visit TU’s Starfish website utulsa.edu/starfish/ which includes helpful resources including training materials and how-to videos.