Starfish Rollout Timeline - The University of Tulsa

Starfish Rollout Timeline

TU Starfish Logo

Jan. 28 – Feb. 4, 2021

  • Initial testing by members of the Starfish Implementation Committee

Feb. 5 – March 15, 2021

  • Continued testing and updates by members of the Starfish Implementation Committee

March 15 – May 13, 2021

  • Starfish pilot to include members of the Starfish Implementation Committee and invited faculty and staff members
  • Train faculty and staff who are not members of the Starfish Implementation Committee

May 14 – May 23, 2021

  • Use feedback obtained during the pilot to modify Starfish
  • Open and begin offering training opportunities for new users, including:
    • “Starfish Help Desk” office hours where faculty and staff can get one-on-one help using Starfish. This would mimic the virtual tutoring services we offer students in that Starfish users can drop in, get answers to their questions or help with a particular issue, and then go about their day!
    • College or department-specific training that is coordinated by the associate deans
    • Unit-specific training for staff, including sessions for academic advisors and success coaches

Note: TU’s contract with DropGuard ends June 30, 2021, so that system will close mid-summer and Starfish will become TU’s official retention software product.

Full Launch

May 24, 2021, throughout fall 2021

  • Continuation of “Starfish Help Desk” office hours
  • Possible inclusion of a training session in New Student Orientation and Transfer Orientation
  • Possible training sessions led by RAs within each residence hall
  • Users are encouraged to visit TU’s Starfish website, which includes helpful resources including training materials and how-to videos.