Tech Topics and Help Desk Updates (faculty and staff email) — March 18, 2020

Good afternoon, TU.

If you aren’t already working remotely, please talk with your supervisor and begin the process. While our campus is still open, we are watching our peers make decisions to minimize exposure to coronavirus and flatten the COVID-19 curve. PLEASE PREPARE FOR THIS. As of today, Facilities Management is 90% remote, IT is 70% remote and Marketing and Communications is 100% remote. Let us help you get there.

Top Tech Topics for March 18

IT Help Desk Updates
  • The IT Help Desk has left McFarlin Library and is now remote (no drop-ins). Contact us anytime at
  • Connect on campus: If you have received a laptop or computing device “on the fly” to support remote work, make sure you log in to the device first on campus. This registers you to our network and allows us to support you remotely.
  • Eliminate future confusion: Our IT Support Team is meeting with departments to doublecheck devices before your departure. If you would like to schedule time for us to review devices and ensure they are set up for remote success, request a visit via
Suggested Actions
Please join us again soon for a tip on how to forward your office phone. Spoiler: It’s automatic! No need to forward.

Have a wonderful day and, as always — face-to-face or at a distance — this team is proud to serve you!

Keep Teaching TU
Keep Working TU

Paige Francis
Vice President for Information Technology and CIO
University of Tulsa