Tutoring Services at The University of Tulsa

Online Tutoring Hours

Mon-Fri 8:00 a.m. to 9:00 p.m.
Sat 10:00 a.m. to 9:00 p.m.
Sun 12:00 p.m. to 9:00 p.m.

In-Person Tutoring Center

Holmes Student Center (Hardesty) 1045
Mon-Fri 10 a.m. to 5 p.m.

In Fall 2021, both in-person and online tutoring are available. Students can schedule tutoring appointments through the Starfish system. The tutoring format – online or in-person – will vary depending on the date & time as well as individual tutor preference. The Math Lab and Chem Assist are operating with walk-in services in Keplinger Hall and online via Harvey, depending on the time of day (see below for more information).

To schedule an online tutoring appointment, please log into Starfish and go to your Courses tab. If tutoring is available for a course, you will see a service box for Tutoring Services beside the instructor details. Use the “Schedule Appointment” link there to set up a session. You will be prompted to provide some extra details on the help you need and then have the opportunity to select a date and time with an available tutor. You can also schedule an appointment through the Tutoring Services profile page on Starfish.

Tutoring Services Policies and Procedures

Tutoring services at The University of Tulsa are designed to provide students with a space to cultivate knowledge of their course material and provide guidance through this learning process. It is our mission to enhance student success and provide academic support to every student seeking tutoring. Tutoring is free and available to all TU undergraduate students.

Students are able to book a tutoring session for a wide array of courses. Each individual session is one hour in length and, in general, tutoring sessions must be scheduled at least 24 hours (and up to 30 days) in advance. Any course with available tutoring will have a box for Tutoring Services and a “Schedule Appointment” link beside it in Starfish. Students seeking tutoring in a particular course that is not listed on Starfish may contact tutoring@utulsa.edu to inquire about finding a tutor.

The official hours for in-person tutoring services in Hardesty Hall (Holmes Student Center 1045) are Mon-Fri 10am to 5pm. Tutors may elect to tutor in person and/or online during or outside these hours. Hours for individual tutors will vary depending on availability but will be provided on Starfish.

Lower-level math and chemistry course tutoring (e.g., in Applied Calc, Calculus I & II, General and Organic Chem, etc.) is available exclusively through the Math Lab and Chem Assist services, respectively. See below for further information on these services.

The following conditions apply to scheduled one-on-one tutoring sessions (online or in person): 

  • A maximum of 6 tutoring sessions per week may be scheduled at no cost.
  • If additional tutoring sessions are needed for a given week, the student must prepare a written appeal explaining the reasons for the request and the courses where additional support is requiredAppeals must be submitted to tutoring@utulsa.edu for review. The office of Student Success Initiatives (SSI) will notify the student of the number of additional sessions they may book for the specific week concerned. If requests for additional assistance become excessive, SSI will forward the appeals to the respective department chair for which the tutoring is required along with the relevant collegiate Associate Dean. Final approval from both individuals will be required prior to the student being allowed to book the additional session(s). 
  • Students who do not adhere to the appeal procedure will incur a $5 charge for each unapproved tutoring session scheduled beyond the six allowed weekly. 
  • Cancellations or rescheduling requests must be submitted at least four hours before a scheduled session is to take place. For last-minute cancellations or no-shows, a warning for the first violation will be issued; afterwards, a fee of $25 will be posted to the student’s account. 

TU provides unlimited access to math and chemistry tutoring through the Math Lab and Chem Assist services. These online tutoring centers are staffed by trained and experienced tutors who are available to help students during established hours of operation. Students can drop in without an appointment, obtain one-on-one assistance with a specific topic or problem, then continue with their day. See below for current service hours.

If you are interested in becoming a tutor, please complete the Tutor Application Form, and a representative from Student Success Initiatives will contact you. Please note that tutor applications are generally processed at the beginning of each month.

  • How to Have a Successful Tutoring Session

    Tutoring is most effective when students know exactly what they are using it for. It is important to enter a tutoring session with clear goals and an organized plan of what you would like to accomplish. Here are some tips on how to prepare for your session:

      • Prepare a list of questions you want to ask
      • Bring relevant homework assignments, notes, and course readings
      • Highlight any areas in the material that are particularly challenging for you
      • If you are working on a larger project, bring all related drafts – especially if they include instructor feedback
      • Create a descending list of priorities for multiple problems or challenging concepts
      • Deal with the most difficult (and/or important) material first
      • Arrive early, and make sure in advance that you can access the technology when doing an online session
      • Schedule follow-up appointments as necessary, when you know the next focus area(s)

     

    Remember that the ultimate purpose of tutoring is to make you a stronger, confident, more independent learner!

  • Math Lab

    In Fall 2021, the Math Lab is operating as both a walk-in lab and a virtual service. During the daytime on weekdays, students can stop in the physical lab at Keplinger 3265. A virtual version of the service is available on Harvey during the evenings most days of the week. To access the online service during its operating hours, TU undergraduate students can log into Harvey, go to “Virtual Math Lab” in My Organizations, and then join the Collaborate room there to seek assistance with the tutors staffing it.

    All tutoring up through Calculus II (i.e., MATH 1043, 1143, 1163, 1243, 2014, and 2024) is provided exclusively through the Math Lab during its operating hours. Some Math Lab tutors can assist with higher-level math courses as well. Details on what additional courses each tutor can assist with are listed on the schedule (to be posted in the lab and on Harvey).

    Fall 2021 Math Lab schedule:

    In-Person Lab (KEP 3265)

    Mon-Thurs 10AM-5PM
    Fri 10AM-2PM

    Virtual Math Lab (on Harvey)

    Sun-Thurs 5PM-9PM

  • Chem Assist

    Chem Assist is a tutoring lab that primarily focuses on support for General Chemistry I and II (CHEM 1013 & 1023), as well as Organic Chemistry I and II (CHEM 3013 & 3023). Some tutors are able to help with other, more advanced chemistry courses as well.

    Students do not need an appointment to use the Chem Assist service and can visit anytime during staffed hours to meet with a tutor about questions related to a course. Chem Assist will begin operation on Tuesday, Sept. 7th, with in-person services in KEP M231 during the daytime weekdays and online tutoring available in the evenings. To access the online tutoring lab during its operating hours, students can log into Harvey, look for “Chem Assist” in My Organizations, and then enter the Collaborate room once there. Please refer to the schedule on Harvey or in KEP M321 for details on available tutors. Due to staffing availability, there are small gaps in coverage on Tuesday and Thursday afternoon.

    All tutoring for CHEM 1013, 1023, 3013, and 3023 is available exclusively through Chem Assist during its operating hours.

    Fall 2021 Chem Assist schedule (effective Week 3):

    In-Person Lab (KEP M231)

    Mon, Wed 10AM-5PM
    Tues 10AM-3:30PM
    Thurs 10AM-4:00PM

    Virtual Service (on Harvey)

    Sun-Thurs 5PM-9PM

  • Computer Science Lab

    The Virtual Computer Science/Computer Simulation & Gaming Tutor Lab is available to all students enrolled in a CS/CSG course and support courses. The lab is located in Rayzor Hall 2045 Sunday through Friday.

    Students seeking assistance with their CS and/or CSG courses can drop in anytime during operating hours. Details on the tutors working, their shifts, and the courses they specialize in will be available there.

    Fall 2021 Hours (effective Week 3):

    Sun 1:00PM-5:00PM
    Mon & Wed 3:00PM-8:00PM
    Tues, Thurs & Fri 5:00PM-8:00PM

  • Writing Center

    The Helen N. Wallace Writing Center offers one-on-one support services with writing projects to students for any class. To make an appointment or check hours, go to utulsa.mywconline.com.

    For more info visit the Helen N. Wallace Writing Center webpage.

  • Accounting & CIS Support

    The Accounting and Computer Information Systems department has grad assistants working in it that are able to help students with various ACCT and CIS courses. They are available in Helmerich Hall 313 on Mon, Wed & Fri from 9:00AM to 4:00PM and Tu & Th from 9:30AM to 3:30PM.