For Summer 2022, limited tutoring for undergraduate courses is available both in person and online. Students can schedule tutoring appointments through the Starfish system. The tutoring format varies depending on the date & time as well as individual tutor preference. The Math Lab and Chem Assist are closed until Fall 2022.
To schedule an online tutoring appointment, please log into Starfish and go to your Courses tab. If tutoring is available for a course, you will see a box for Tutoring Services beside the instructor details. Use the “Schedule Appointment” link there to set up a session. You will be prompted to provide extra details on the help you need and then will have the opportunity to select an available date, time, and tutor. You can also schedule an appointment directly with tutors or through the Tutoring Services profile page on Starfish. When scheduling, please check that the course you are needing help with is listed on the summary page before confirming (and click on “Add a Course” if it is not).
If you would like to become a tutor, please complete the Tutor Application Form, and Student Success Initiatives will contact you.
Tutoring Services Policies and Procedures
Tutoring services at The University of Tulsa are designed to help undergraduate students build knowledge of their course material and provide guidance through the learning process. It is our mission to enhance student success and offer academic support to every student seeking tutoring. Tutoring is free and available to all TU undergraduate students. Please note that Tutoring Services does not provide support for graduate-level coursework.
Students can book tutoring sessions for a wide array of courses. Individual sessions are typically one hour in length, and appointments generally must be scheduled a day or more in advance. Students seeking tutoring in a particular course that is not listed on Starfish may contact firstname.lastname@example.org to inquire about finding a tutor.
The following conditions apply to scheduled one-on-one tutoring sessions (online or in person):
- Cancellations or rescheduling requests must be submitted at least four hours before a scheduled session is to take place. For last-minute cancellations or no-shows, a warning for the first violation will be issued; afterwards, a fee of $25 will be posted to the student’s account.
- A maximum of 6 one-hour tutoring sessions per week may be scheduled at no cost.
- If additional tutoring sessions are needed for a given week, the student must submit a written appeal providing the reason for the request and the courses where additional support is required. Appeals must be sent to email@example.com for review. Student Success Initiatives (SSI) will notify the student of the number of additional sessions they may book for the specific week concerned. If requests for additional assistance become excessive, SSI will forward the appeals to the respective department chair for which the tutoring is required along with the relevant collegiate Associate Dean. Final approval from both individuals will be required prior to the student being allowed to book the additional session(s).
- Students who do not adhere to the appeal procedure will incur a $5 charge for each unapproved tutoring session scheduled beyond the six allowed weekly.
The Math Lab and Chem Assist services provide daily walk-in tutoring on weekdays during the school year. These online tutoring centers are staffed by trained and experienced tutors who can help any student enrolled in the core courses served. Lower-level math and chemistry course tutoring (e.g., Essentials of Algebra through Calculus II; General and Organic Chem) is available exclusively through each respective service. Students can drop in without an appointment, obtain one-on-one assistance with a specific topic or problem, even stay on and study or do homework, then continue with their day. See below for further information on these services.
We are always eager to receive feedback for program improvement. Please use the links below to complete a survey about your experience using either scheduled tutoring or one of the tutoring labs (Chem Assist or the Math Lab).
Questions or problems related to tutoring should be emailed to firstname.lastname@example.org.