In Fall 2021, both in-person and online tutoring are available. Students can schedule tutoring appointments through the Starfish system. The tutoring format – online or in-person – will vary depending on the date & time as well as individual tutor preference. The Math Lab and Chem Assist are operating with walk-in services in Keplinger Hall and online via Harvey, depending on the time of day (see below for more information).
To schedule an online tutoring appointment, please log into Starfish and go to your Courses tab. If tutoring is available for a course, you will see a service box for Tutoring Services beside the instructor details. Use the “Schedule Appointment” link there to set up a session. You will be prompted to provide some extra details on the help you need and then have the opportunity to select a date and time with an available tutor. You can also schedule an appointment through the Tutoring Services profile page on Starfish.
Tutoring Services Policies and Procedures
Tutoring services at The University of Tulsa are designed to provide students with a space to cultivate knowledge of their course material and provide guidance through this learning process. It is our mission to enhance student success and provide academic support to every student seeking tutoring. Tutoring is free and available to all TU undergraduate students.
Students are able to book a tutoring session for a wide array of courses. Each individual session is one hour in length and, in general, tutoring sessions must be scheduled at least 24 hours (and up to 30 days) in advance. Any course with available tutoring will have a box for Tutoring Services and a “Schedule Appointment” link beside it in Starfish. Students seeking tutoring in a particular course that is not listed on Starfish may contact firstname.lastname@example.org to inquire about finding a tutor.
The official hours for in-person tutoring services in Hardesty Hall (Holmes Student Center 1045) are Mon-Fri 10am to 5pm. Tutors may elect to tutor in person and/or online during or outside these hours. Hours for individual tutors will vary depending on availability but will be provided on Starfish.
Lower-level math and chemistry course tutoring (e.g., in Applied Calc, Calculus I & II, General and Organic Chem, etc.) is available exclusively through the Math Lab and Chem Assist services, respectively. See below for further information on these services.
The following conditions apply to scheduled one-on-one tutoring sessions (online or in person):
- A maximum of 6 tutoring sessions per week may be scheduled at no cost.
- If additional tutoring sessions are needed for a given week, the student must prepare a written appeal explaining the reasons for the request and the courses where additional support is required. Appeals must be submitted to email@example.com for review. The office of Student Success Initiatives (SSI) will notify the student of the number of additional sessions they may book for the specific week concerned. If requests for additional assistance become excessive, SSI will forward the appeals to the respective department chair for which the tutoring is required along with the relevant collegiate Associate Dean. Final approval from both individuals will be required prior to the student being allowed to book the additional session(s).
- Students who do not adhere to the appeal procedure will incur a $5 charge for each unapproved tutoring session scheduled beyond the six allowed weekly.
- Cancellations or rescheduling requests must be submitted at least four hours before a scheduled session is to take place. For last-minute cancellations or no-shows, a warning for the first violation will be issued; afterwards, a fee of $25 will be posted to the student’s account.
TU provides unlimited access to math and chemistry tutoring through the Math Lab and Chem Assist services. These online tutoring centers are staffed by trained and experienced tutors who are available to help students during established hours of operation. Students can drop in without an appointment, obtain one-on-one assistance with a specific topic or problem, then continue with their day. See below for current service hours.
If you are interested in becoming a tutor, please complete the Tutor Application Form, and a representative from Student Success Initiatives will contact you. Please note that tutor applications are generally processed at the beginning of each month.