FAQs - The University of Tulsa

FAQs

I plan to be fully remote do I need to have a Covid test?

Students are exempt from TU’s Continuous Testing Program if (a) they have had COVID-19 within the past ninety (90) days and are not currently experiencing any symptoms of COVID-19; or (b) are fully remote and will not be on campus at all during the spring semester.

What if I had COVID do I need to test?

Students are exempt from TU’s Continuous Testing Program if (a) they have had COVID-19 within the past ninety (90) days and are not currently experiencing any symptoms of COVID-19; or (b) are fully remote and will not be on campus at all during the spring semester.

Who should register for a COVID-19 test?

  1. Students selected to participate in TU’s Continuous Testing Program unless otherwise exempt* from participation;
  2. Students and employees who have symptoms of COVID-19;
  3. Students and employees who have had close contact (within 6 feet for a total of 15 minutes or more) with someone with COVID-19.
  4. Students and employees who plan to or have returned from travel outside of the Tulsa-area;
  5. Students and employees who have taken part in activities that put them at higher risk for COVID-19 because they could not socially distance as needed, such as attending large social or mass gatherings, or being in crowded indoor settings;
  6. Students and employees who have been asked to or referred for testing by their healthcare provider, the Alexander Health Center, or a local / state health department.

*Students are exempt from TU’s Continuous Testing Program if (a) they have had COVID-19 within the past ninety (90) days and are not currently experiencing any symptoms of COVID-19; or (b) are fully remote and will not be on campus at all during the spring semester.

What is TU’s plan on continuous COVID-19 testing?

The University of Tulsa has partnered with Certigen Labs to conduct continuous testing for students and employees Monday-Friday from 8:30-4:30 located east of the Alexander Health Center in the McFarlin Parking Lot. There are walk-up and drive-thru testing options for your convenience. If you need to book an appointment please click here.

I have scheduled an appointment with CAPS. What do I need to do now?

1. If you are accessing Microsoft Teams using a computer, please skip to step 2. All other devices (tablets, phones etc.) will need to download the Microsoft Teams App from the QR codes below.

QR Codes to download the TEAMS app on the apple and google store

 

2. At least 15 minutes prior to your appointment, check your email for an invitation from your therapist. In the email, click on the Qualtrics survey link. Please complete all forms that appear prior to your session.

 

3. Go back to the CAPS email and click the link “Join Microsoft Teams Meeting”. Clicking this link will automatically launch the Teams app and start your session.

Screenshot of email invite and teams link

 

4. If you have downloaded the app: prior to joining the meeting, Teams will ask you to “Join as guest” or “Sign in and join.” You may choose either option. If you choose to sign in, use your TU ID and password.

If you have not downloaded the app and you are on your desktop then it will ask you to log on via the web.

Screenshots of Teams Popup

 

5. After joining the meeting, Teams will prompt you to enter your name. Enter your preferred name and you will be entered into a virtual waiting room. When your therapist is ready they will begin the session. Make sure you give Teams permission to access your camera and microphone so that you can interact with your therapist (see screen capture below).

Screenshot of TEAMS controls

6. In order to leave your therapy session, click the red “hang up” button.

* If you accidentally leave the session or get disconnected, the next screen will prompt you to “Rejoin” the meeting (see screen capture below) or you can re-enter the session using the appointment email.

Screenshot of TEAMS closing pop up

 

7. Using Teams for therapy will not save your information and will not affect any other aspect of Teams that you may use for personal or other purposes.

Are there services I can get right away without a consultation?

Definitely. All of our clinical services require an initial consultation appointment; however, we have several immediate access services such as on-demand webinars for mental well-being and skill building, a full online self-help toolbox, and two virtual topic-groups facilitated by our outreach coordinator.

What kind of therapy do you provide?

Generally speaking, we utilize a brief model of treatment where the average number of sessions is 6. Our clinicians are trained in a variety of evidence-based treatment models, such as Cognitive Behavioral Therapy, Relational-Cultural Therapy, Cognitive Processing Therapy, Acceptance and Commitment Therapy, and many others. If you have preferences for the therapeutic approach, please let us know at your consultation so that we can match you with the best provider.

How often will I have counseling?

If CAPS counseling is recommended after your consultation, your assigned therapist will create an individualized treatment plan with you to determine the frequency of your sessions. The most common frequencies are weekly, biweekly, and monthly, depending on your clinical needs.

Does CAPS offer psychological assessments?

We typically do provide individualized psychological assessments for a variety of student needs; however, due to COVID-19, we are only providing virtual services this semester and are not able to provide psychological assessments in this format. If you are in need of a psychological assessment this semester, we would be happy to work to connect you with a community provider that can meet your needs- schedule a consultation and we’ll get started!

What is a CAPS consultation?

This is a brief, virtual meeting with one of our clinicians where the goal is to help determine the best fit between a student’s needs and available CAPS and community resources and to arrive at a plan for your care.

What will happen at a consultation?

Just before the session you will complete a few online forms to give us some information about yourself. During your appointment your clinician will ask you questions to get a feel for what your needs, goals and resources are and will talk with you about treatment options. Your clinician may provide skills or resources that you can use right away.

What if I just want to meet with a therapist once?

We offer single-session consultations- these are great if you have a specific situation to work through, need a sounding board for a big decision or need some supported self-help. No commitment is needed, just help when you need it.