Billing Statement FAQs

Q: When do I need to pay my account?

Fall semester Accounts must either be paid in full (less pending financial aid) or a payment plan established with 25% down by Aug. 22 for the fall semester. Spring semester Accounts must either be paid in full (less pending financial aid) or a payment plan established with 25% down by Feb. 15 for the spring semester. Summer semester Accounts must either be paid in full (less pending financial aid) or a payment plan established with 33.3% down by May 31 for the summer semester.

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Billing Statements

Who should I contact with additional questions?

For questions about financial aid, please contact the Financial Aid Office at 918-631-2625 or finaid@utulsa.edu.

The student consumer regulations of the U.S. Department of Education require universities to provide their students access to graduation rates, default rates, campus safety, average indebtedness and certain information pertaining to NCAA athletic participation. This information may be obtained from the UTulsa Office of Student Financial Services. A paper copy will be provided upon request.

What payment methods does UTulsa accept?

We accept cash, credit/debit cards, e-checks and wires.

If you would like to make a payment in person, the Financial Aid Office in Collins Hall is open 8:30 a.m.-4:30 p.m., Monday-Friday. Cash, checks and credit/debit cards are accepted by the tellers.

When do I need to pay my account?

Fall semester

Accounts must either be paid in full (less pending financial aid) or a payment plan established with 25% down by Aug. 22 for the fall semester.

Spring semester

Accounts must either be paid in full (less pending financial aid) or a payment plan established with 25% down by Feb. 15 for the spring semester.

Summer semester

Accounts must either be paid in full (less pending financial aid) or a payment plan established with 33.3% down by May 31 for the summer semester.

How soon will I get a refund?

Refunds will be processed within 14 days of the application of aid.

What are payment plans?

A payment plan allows the outstanding balance to be paid in monthly installments over the course of the semester. Payment plans can be accessed through the student portal at https://portal.utulsa.edu, click on View and Pay My Account. Non-payment or a failed payment plan will result in the cancellation of enrollment. A failed payment plan is defined as two missed payments or two payments returned for insufficient funds. Plans are subject to a $30 setup fee.

What happens if I don’t receive a billing statement?

Please contact the Office of the Bursar at bursars-office@utulsa.edu to have a copy resent.

When will my financial aid be posted?

Financial aid will be posted to your account the first day of the semester. Loans and off-campus scholarships will be posted as they are received by the university, but no earlier than the first day of the semester.

What finance charges might I incur?

Balances not paid within 30 days of the initial charge will be subject to a finance charge of 1.5% per month.

Does not attending a class indicate I want to withdraw from it?

Non-attendance of classes does not constitute an official withdrawal or drop.

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